{"id":18192,"date":"2025-07-13T03:22:46","date_gmt":"2025-07-13T03:22:46","guid":{"rendered":"https:\/\/ecomotion.be\/?page_id=18192"},"modified":"2025-08-06T16:11:32","modified_gmt":"2025-08-06T16:11:32","slug":"herroepingsrecht-en-retourzendingen","status":"publish","type":"page","link":"https:\/\/ecomotion.be\/nl\/herroepingsrecht-en-retourzendingen\/","title":{"rendered":"Herroepingsrecht en retourzendingen"},"content":{"rendered":"<h6 class=\"wp-block-heading\">In overeenstemming met <strong>De regelgeving voor consumentencontracten 2013<\/strong>heb je een periode van <strong>14 dagen<\/strong> vanaf de dag na ontvangst van je bestelling om je aankoop te annuleren en de artikelen ongebruikt en zonder defect terug te sturen. Houd er rekening mee dat je verantwoordelijk bent voor de kosten van het retourneren van de goederen.<\/h6>\n\n\n\n<h3 class=\"wp-block-heading\">Bestellingen niet teruggevorderd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Als u uw bestelling niet afhaalt bij het afleverpunt, is het herroepingsrecht niet van toepassing. In dit geval worden administratiekosten van <strong>25 \u20ac<\/strong> zal worden afgetrokken van elke terugbetaling om de retournerings- en afhandelingskosten te dekken.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Je aankoop annuleren<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stuur een e-mail naar <strong><a>info@ecomotion.be<\/a><\/strong> specificeren :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je volledige naam<\/li>\n\n\n\n<li>Bestelnummer<\/li>\n\n\n\n<li>Telefoonnummer<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We geven je dan gedetailleerde instructies voor het retourneren.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Belangrijke voorwaarden voor een volledige terugbetaling<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Voor een volledige terugbetaling:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Het artikel moet in perfecte staat verkeren, ongebruikt zijn en worden geretourneerd in de originele, onbeschadigde verpakking.<\/li>\n\n\n\n<li>Je moet een bewijs van verzending bewaren en overleggen (bijvoorbeeld een ontvangstbewijs of trackingnummer).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Aftrek voor bijzondere waardevermindering<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Als het geretourneerde artikel of de verpakking niet in acceptabele staat is, behouden we ons het recht voor om een bedrag in mindering te brengen op je restitutie ter compensatie van het waardeverlies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tips voor een succesvolle terugkeer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Om problemen te voorkomen :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open de verpakking voorzichtig.<\/li>\n\n\n\n<li>Bewaar het product in zijn oorspronkelijke staat totdat je een definitieve beslissing hebt genomen.<\/li>\n\n\n\n<li>Bedenk hoe je als klant een product zou willen ontvangen - dit helpt om ervoor te zorgen dat je retour geaccepteerd wordt.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Op <strong>Ecomotion.be<\/strong>We doen er alles aan om je retourproces eenvoudig en transparant te maken. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Conform\u00e9ment au R\u00e8glement sur les contrats de consommation de 2013, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter du lendemain de la r\u00e9ception de votre commande pour annuler votre achat et retourner les articles non utilis\u00e9s et sans d\u00e9faut. Veuillez noter que les frais de retour sont \u00e0 votre charge. Commandes non r\u00e9cup\u00e9r\u00e9es Si [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-18192","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Droit de r\u00e9tractation et retours - Ecomotion.be<\/title>\n<meta name=\"description\" content=\"Conform\u00e9ment au R\u00e8glement sur les contrats de consommation de 2013, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter du lendemain...\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Droit de r\u00e9tractation et retours - 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